Effective Date: 21/08/2024
Optimed Global Concepts Ltd (“Company”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, Optimed Global Concepts. (the “Site”), or engage with our services.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Site or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1. Personal Information:
- Contact Details: Name, email address, telephone number, and postal address.
- Business Information: Company name, job title, and business address.
- Payment Information: Credit card details or bank account information, where necessary for payment processing.
- Communication Data: Any correspondence or inquiries you have with us, including details provided during consultations.
1.2. Non-Personal Information:
- Technical Data: IP address, browser type, operating system, and information about how you use our Site.
- Usage Data: Information about your browsing behavior, such as the pages you visit, the time you spend on the Site, and how you interact with our content.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Service Delivery:
- To provide, operate, and maintain our digital marketing services, healthcare consulting, health insurance, and AI consulting services.
- To process transactions and manage your account.
2.2. Communication:
- To respond to inquiries, provide customer support, and send administrative information, such as updates to our terms, conditions, and policies.
- To send promotional emails about new services, special offers, or other information which we think you may find interesting using the email address you have provided.
2.3. Analytics:
- To understand and analyze how you use our Site, improve our Site’s functionality, and develop new services.
2.4. Legal Compliance:
- To comply with legal obligations, respond to legal processes, and protect our rights and interests.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These parties are obligated to maintain the confidentiality and security of your information and use it only for the purposes for which we disclose it.
3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Data Storage and Security
4.1. Storage Locations: Your personal data may be stored and processed at our offices or data centers located in Nigeria or other countries where our third-party service providers operate.
4.2. Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data transmission protocols.
4.3. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
5.1. Right to Access: You have the right to request access to the personal data we hold about you and to obtain a copy of it.
5.2. Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.
5.3. Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
5.4. Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
5.5. Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, where technically feasible.
5.6. Right to Object: You have the right to object to the processing of your personal data in certain situations, such as direct marketing.
5.7. Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
5.8. Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have not complied with data protection laws.
6. How to Exercise Your Rights
If you wish to exercise any of your rights, please contact us at:
Email: [email protected]
Address: 5 Olaiya Street, Alausa, Ikeja, Lagos, Nigeria
We will respond to your request within one month. If your request is complex or involves a large amount of data, we may extend the response period by a further two months, but we will inform you of any such extension.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any website you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Effective Date” at the top of this policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 5 Olaiya Street, Alausa, Ikeja, Lagos, Nigeria
By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal data as described above.
